COVID-19 (coronavirus) updates

Uniting remains focused on reducing the impacts of COVID-19 on our team, the people we support and the broader community.

This page will be updated regularly.

Latest update: Sunday 16 January 2022 – Perth and Peel mask mandate for all public indoor venues


Due to a number of new local cases of COVID-19 and based on the latest advice from the Chief Health Officer, as of 6pm tonight the mask mandate will be reintroduced for all public indoor venues in the Perth and Peel regions.

The mask mandate will not apply to the home, and will not apply for people doing vigorous indoor exercise or children under 12.

Please follow government advice and get tested immediately if you have visited one of the exposure sites listed on the Healthy WA website.

Perth metro public COVID testing clinics will have extended opening hours today and tomorrow, closing at 10pm. Find your nearest COVID Clinic at www.healthywa.wa.gov.au/covidclinics.


Thursday 13 January – Proof of vaccination requirements

Premier McGowan has today announced that ahead of our Safe Transition Plan, proof of vaccination requirements will be expanded to a wider range of venues and to apply state-wide.

Effective Monday, 31 January, double dose proof of vaccination for those aged 16 and older will be required for:

  • Visitors to public and private hospitals and aged care facilities
  • All hospitality venues including restaurants, cafes, bars, pubs, clubs, taverns, night clubs and dine-in fast food (roadhouses, service stations, and takeaway is exempt)
  • Indoor entertainment venues, including play centres, gaming and gambling, theatres, concert halls, museums, cinemas and live music venues
  • Bottle shops
  • The entire Crown Perth complex
  • Major stadiums
  • Gyms, fitness centres and health studios
  • Amusement parks and the zoo
  • Music festivals and large events with more than 500 people, unless exempt.

Community sport and school-based events, unless at one of the specific venues listed, are exempt from the proof of vaccination requirements.

For more information, read the media statement here.

Tuesday 11 January – New exposure sites and the new ServiceWA app

WA Health has recorded four new local cases of COVID-19 in WA to 8pm last night. One of the four local cases has potentially been in the community while infectious. All new cases are now in quarantine.

Please check the list of exposure sites on the Healthy WA website and get tested immediately and isolate if you feel unwell or have visited any of the exposure sites listed.

Mask wearing requirements

Masks continue to be required when visiting Uniting residential homes, as well as:

  • Public transport
  • Taxis and rideshare
  • Hospitals.

ServiceWA app

The WA Government has launched the new ServiceWA app. This app is an important and useful tool for Western Australians as we head into WA’s Safe Transition.

Setting up the ServiceWA app and your Digital Identity will take some time. It has been suggested to allow at least 30 minutes to complete the new process. You’ll need to have easy access to forms of identification like a passport, driver’s licence or Medicare card.

The app set up process only needs to be completed once and ensures your information is verified and protected at all times when using the app. Once you’re set up, you won’t need to open multiple apps or carry other forms of identification to check-in and enter certain venues and events – it will now all be in one place.

For support in setting up the app, visit ServiceWA app: Support.


Monday 7 January – mask-wearing requirements updated

Indoor masks-wearing requirements will ease from 6pm tonight, Friday 7 January 2022. 

Masks continue to be required in vulnerable settings, including: 

  • hospitals
  • aged and disability care
  • public transport
  • rideshare vehicles

Proof of vaccination requirements are in place for high-risk settings including nightclubs, music festivals, major events, and specific licensed venues with a capacity of 500 or those that trade after midnight.


Monday 3 January – public health and social protocols extended to 7 January 2022

Updated health orders require masks to be worn in indoor settings until 6pm on Friday 7 January 2022 (subject to review and the latest health advice).

Please check the list of exposure sites on the Healthy WA website daily and get tested immediately and isolate if you feel unwell or have visited any of the exposure sites listed.

There are now a large number of exposure sites in the South West, so please check the information carefully if you are returning from that area.

Masks continue to be required:

• At indoor public venues, including in the workplace and on public transport (exemptions apply when undertaking vigorous exercise or for medical reasons)

• At nightclubs, music festivals and other large-scale events

• Outdoors, when you cannot physically distance

• Anyone who has been in Perth and Peel since December 16 and enters another regional area is required to wear a mask as per the requirements in Perth and Peel.

In addition, proof of vaccination will also be required at nightclubs, music festivals, major events and specific licensed venues with a capacity over 500 or those that trade after midnight. Click here for more information about how to provide proof of vaccination.


Monday 3 January – public health and social protocols extended to 7 January 2022

Perth and Peel public health and social protocols have been extended following the detection of new local cases of COVID-19.

The following measures will remain in place until 6am on Tuesday 4 January 2022:

• Masks are mandatory for indoor public venues, including in the workplace and on public transport (exemptions apply when undertaking vigorous exercise or for medical reasons)

• Mask-wearing is recommended for large outdoor public events, when you cannot physically distance

• Anyone who has been in Perth and Peel since December 16 and enters another regional area is required to wear a mask as per the requirements in Perth and Peel

• Seated food and beverage consumption only for all licensed venues and events

• Music festivals and certain high-risk music events remain cancelled, dancing (except for weddings) is banned and nightclubs remained closed

• Travel to remote Aboriginal communities remain restricted.

In addition, proof of vaccination will also be required at the Perth Cup 2022 and masks are mandated in all indoor and outdoor areas at the event.

New potential COVID-19 exposure sites have been identified in Fremantle and the Perth CBD, as well as the Armadale/Thornlie train line between Perth and Burswood.

Please continue to check the most up-to-date list of exposure sites on the Healthy WA website and get tested if you have symptoms or have visited an exposure site. Please ensure you follow the relevant testing and quarantine instructions.

Click here to find your nearest COVID testing clinic.


Thursday 23 December – Public health and social protocols in place following local case of COVID-19

Following the detection of a new local case of COVID-19 in WA, a number of new potential exposure sites have been identified. For a full list of the exposure sites, visit the Healthy WA website.

If you have been to one of the identified exposure sites during the timeframe listed, please get tested and remain isolated, ensuring you follow the WA Government testing and quarantine instructions.

From 6pm tonight (23 December) until 6am on Tuesday 28 December, the following public health and social measures apply:

Masks must be worn at all public indoor settings including:

– aged and disability care (including Uniting homes)
– hospitals
– hospitality venues
– retail venues
– public transport.

Masks are also recommended to be worn outside when it is not possible to physically distance.

Anyone who has been in Perth-Peel region since 16 December and has entered another regional area will also be required to wear masks in these settings.

Certain high-risk large scale events will be cancelled and nightclubs will be closed. Dancing is banned except for weddings.


Sunday 17 December 2021 – Uniting team prepared for WA border re-opening

All Uniting WA facilities and team members are prepared for the implementation of the WA Government’s transition plan, which comes into effect when the WA border opens at 12:01am on Saturday 5 February 2022.

Central to our preparedness is our team. In compliance with the WA Government’s Community Care Services Worker (Restrictions on Access) Directions, all Uniting team members will be fully vaccinated against COVID-19 by 31 December 2021 and are being encouraged to have their booster shots to minimise the chances of our Participants, other service users and team members being exposed to the virus.

While it is inevitable that COVID-19 will enter WA, we have maintained sufficient stocks of PPE for use across all of our facilities so that we can continue to deliver services as normal. Each of our homes are equipped with PPE Emergency Response Kits, supported by response procedures and training.

As with previous outbreaks, we will follow public health directives as they are announced. At all times, the safety and well-being of Participants and team members will be our top priority.

When it’s introduced on 5 February 2022, the WA Government Transition Plan includes requirements to:

• Wear a mask in certain venues and settings
(including when visiting a family member or loved one in a Uniting WA facility or home)

• Provide proof of being double dose vaccinated against COVID-19 when entering certain businesses, venues and large events

• Check in using the SafeWA app or a manual contact register.

As always, should you or anyone accompanying you when visiting a Participant have any symptoms of a cold or flu, you should be tested for COVID-19 and stay at home until you receive a negative result.

If you have any questions about visiting a relative or loved one in a Uniting home, please speak with your Uniting Service Lead.


As we continue through the COVID-19 pandemic, Uniting remains focused on ensuring the safety of our team, the people we support and the community.

Our response to the pandemic is informed by public health advice and our Pandemic Response Team. We’ll keep people informed of our actions and decisions for the duration of the pandemic.

During lockdown periods, we’ll minimise non-critical face-to-face services and work remotely wherever possible.

Critical face-to-face services continuing with improved safety:

• Tranby Engagement Hub and Homelessness services, including outreach
• Family Group Homes
• My Home / supported accommodation
• Welfare checks on participants.

Additional precautions and safety measures:

• Careful return to usual workplaces and support services after lockdowns
• Observing strict hygiene practices and social distancing
• Minimising teams working across different services
• Minimising visitor and community access to services and offices where appropriate.

We will keep you informed

We’ll continue to review our response to the pandemic and provide regular updates to our team, our volunteers, the people we support and their families.

Please contact your support worker if you have a question or concern.

You can also contact us at hello@unitingwa.org.au or phone 1300 663 298. 

For up to date information, we recommend you regularly visit the following websites:

WA Department of Health
Australian Department of Health

If you have any questions, please contact us on hello@unitingwa.org.au or call 1300 663 298.